Privacy Policy & Compliance

1. Overview

Nexshiv AI Solutions ("Nexshiv", "we", "our") is committed to protecting the privacy and security of our users' personal information. This policy outlines how we collect, use, and protect data in accordance with Canadian federal laws (CASL), Quebec's Law 25, and international standards like GDPR.

2. Data Collection (Law 25 Focus)

We collect only the information necessary to provide our automation auditing and implementation services, including:

• Identity data: Name, business email, and company name.
• Diagnostic data: Industry type, team size, and operational bottlenecks.
• Technical data: IP addresses and browser metadata for security and performance optimization.

3. Use of Information

Your information is used strictly for:

• Generating custom AI ROI Audit reports.
• Communicating regarding your diagnostics or service requests (CASL compliant).
• Securing our infrastructure against fraud and unauthorized access.

4. Transparency & Consent (CASL)

In accordance with Canada's Anti-Spam Legislation (CASL), we only send commercial electronic messages with your express consent. You may withdraw your consent at any time via the "Unsubscribe" link in our communications or by contacting us directly.

5. Data Residency & Security

We employ industry-standard encryption and security protocols. For users in Quebec, we ensure that data handling adheres to the strict "Privacy by Design" requirements of Law 25, including rapid breach notification protocols and limited data retention.

6. Contact Information

For inquiries regarding your data or to exercise your right to access, rectification, or deletion, please contact our Privacy Officer:

Email: nexshivai@gmail.com
Location: Quebec, Canada